Refund policy

All Returns must be within 30 days of purchase. Returned items must be received in their original packaging, with attached tags, and in proper condition. Any items that appear used, worn, damaged, and/or missing the original packaging may be refused by Kelle’sFinery. Due to health regulations and concerns, all sales are final unless you can provide proof that the item packaging is unopened and not tampered with.

If you return an item that we deem as non-returnable, incomplete, or with signs of use, we will ship it back to you at your expense.

If item has not arrived and states “delivered” by mail carrier, please contact your local post office or mail carrier office with tracking number first. Kelle’sFinery is not responsible for any stolen, lost, or damaged packages.